Guest wifi offers a captive portal for guests to gain internet access through a wifi network. Guest wifi is an alternative to requiring a password for access or leaving the network open.
Using a captive portal in vacation rentals has proven to be an effective tool to enhance the guest experience and increase revenue. Since services like Airbnb and VRBO don’t share guest contact information, using a captive portal can help build your customer database so you can market to guests directly. This makes it possible to send personalized offers for repeat bookings that boost revenue. When guests log in using a captive portal, they can be presented with a branded login page to authenticate before getting online. Here they can provide personal information, such as an email address or phone number, which helps enhance the customer database.
Providing internet access by sharing a password in a vacation rental comes with several risks that property owners should consider. Security vulnerabilities can occur, such as malware, ransomware, and hacking attempts. There’s a risk that guests might use the provided internet for illegal activities, such as downloading copyrighted materials, which could potentially lead back to the property owner’s IP address. Guests could abuse the service by downloading large files, leading to increased costs for the property owner if the internet service plan has data caps. Additionally, tech-savvy guests could potentially access other devices connected to the network, which can create serious privacy problems.
For reliable protection against privacy threats and to gain the benefit of increased revenue, property owners should consider captive portal guest wifi. PKT Pal’s captive portal helps build a customer database so property owners can establish a strong connection with guests and drive positive reviews, referrals, and repeat business. Additionally, all web traffic travels through a virtual private network (VPN), which ensures all the privacy and security benefits to protect the property owner.
To get started, property owners simply purchase the Mini by PKT Pal, which comes with one free Edge Extender antenna, to expand wifi access. Additional Edge Extenders can be added to expand coverage throughout the premises by up to 10,000 sq.ft. per antenna.
Furthermore, PKT Pal’s captive portal enables property owners to gather valuable guest data and analytics. With insights into guest behavior, preferences, and demographics, hosts can tailor their offerings, anticipate guest needs, and provide a personalized experience that exceeds expectations.
In summary, PKT Pal’s captive portal provides a safe, easy, and affordable opportunity for vacation rental property owners. By leveraging this technology, hosts can enhance guest satisfaction, ensure network security, and ultimately boost revenue through repeat business.